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Evaluating Information Systems Public and Private Sector~tqw~ darksiderg

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Evaluating Information Systems: Public and Private Sector
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Type.................: Ebook
Part Size............: 4,377,857 bytes




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Posted by............: ~tqw~

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Release Notes
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The adoption of Information Technology (IT) and Information Systems (IS)
represents significant financial investments, with alternative perspectives to
the evaluation domain coming from both the public and private sectors.

As a result of increasing IT/IS budgets and their growing significance within
the development of an organizational infrastructure, the evaluation and
performance measurement of new technology remains a perennial issue for
management. This book offers a refreshing and updated insight into the social
fabric and technical dimensions of IT/IS evaluation together with insights into
approaches used to measure the impact of information systems on its
stakeholders. In doing so, it describes the portfolio of appraisal techniques
that support the justification of IT/IS investments.

Evaluating Information Systems explores the concept of evaluation as an
evolutionary and dynamic process that takes into account the ability of
enterprise technologies to integrate information systems within and between
organisations. In particular, when set against a backdrop of organisational
learning. It examines the changing portfolio of benefits, costs and risks
associated with the adoption and diffusion of technology in today's global
marketplace. Finally approaches to impact assessment through performance
management and benchmarking is discussed.

Table Of Contents

Investment Evaluation;
Investment Justification: A Management Process (Irani and Love);
Information Systems Evaluation: Review of Research and Application (Gunasekaran)
Strategic Evaluation of Enterprise IT/IS (Sarkis)

Information Systems Evaluation and Life Cycle Management Process;
Information Systems Evaluation: Content, Context and Process (Irani and Love);
e-Government Management and Evaluation (Kawalek);
Social Dimension of IT/IS Evaluation: Views from the Public Sector (Jones);
Post Implementation Evaluation: Learning from the past (Eldabi)

Technology Evaluation and Integration;
Implementation and Management of CRM Integration in the Supply Chain (Light);
Ethnographic Study of Technology Evaluation (Howcroft);
Extending e-Government Infrastructures through EAI (Themistocleous and Love);
Enabling Dynamic Supply Chains through Extended ERP (Sharif)

Benefits, Costs and Risks of Information Systems;
Information Systems Benefits Management (Seddon);
Information Systems Cost Management (Bannister);
Identifying, Managing and Controlling IT/IS Costs (Irani and Love);
Management of Risks in IT/IS Evaluation (Willcocks)

Performance management of Information Systems;
Benchmarking the Performance of your Information System (Zairi);
Using the Balance Scorecard in the Public Sector to Manage Performance(Alshawi)
Evaluating Performance Management: Is it just a Game (Sharif);
Measuring the Firm Level Performance of the Information System (Shin)

Product Details

* ISBN: 0750685875
* ISBN-13: 9780750685870
* Format: Paperback, 347pp
* Publisher: Butterworth-Heinemann
* Pub. Date: April 2008

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