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How To Become A Better Negotiator ~ TSG

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Torrent description

How To Become A Better Negotiator

Author(s):Richard A. Luecke & James G. Patterson
Publisher: American Management Association
Date : 2008
Pages : 112
Format : PDF
OCR : Yes
Quality : Good
Language : English
ISBN-10 : 978-0-8144-0047-0
ISBN-13 : N.A.


Uploaded By TheSoftwareGuru a.k.a TSG


Book Description

Negotiations are a means of resolving differences between
people when imposed settlements are not possible. And because
so much of our work and personal lives involve resolving
differences, the ability to negotiate effectively is an essential life
skill. Almost everything we do involves some kind of negotiation. If
you think about it, youÆll realize that you negotiate all the time,
every day. You negotiated to get your new job and a raise. You
negotiated with coworkers about where to hold your last meeting.
You negotiated with your spouse and other loved ones about
where to take a vacation.

Book Contents

Preface vii
Chapter 1 Win-Lose or Win-Win 1
Chapter 2 Three Indispensable Concepts 8
Chapter 3 Communication Styles 15
Chapter 4 Listening as a Primary Negotiating Skill 24
Chapter 5 Managing Conflict 34
Chapter 6 The Importance of Assertiveness 46
Chapter 7 Prepare to Negotiate 57
Chapter 8 Doing the Deal 66
Chapter 9 Common Pitfalls 81
Selected Readings 93
Index 95

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